Terms & Conditions of Chiropractic Specialty Center®

1. CSC respects visitor privacy.
2. We do not sell personal information.
3. We do not share visitor personal information with advertisers.
4. We do not give visitor personal information to unrelated third parties for their marketing use.
5. We do not use third-party advertising cookies on this website.

We only collect personal information when a visitor chooses to provide it, such as by completing a contact form, sending an email, calling a center, using WhatsApp, or submitting an inquiry.

Personal information provided by a visitor may include:

• Name
• Phone number
• Email address
• Preferred center location
• Message details submitted by the visitor
• Information needed to respond to an inquiry

Please avoid sending sensitive personal health details through website forms or public comment areas. If personal health details are needed, share them only through appropriate private communication channels or during a direct consultation.

How We Use Information

Information submitted through this website may be used to:

• Respond to your inquiry
• Provide requested information
• Arrange communication with the appropriate CSC location
• Manage website forms and messages
• Improve website clarity and user experience
• Maintain website security
• Comply with legal or regulatory requirements where applicable

We do not use personal information submitted through this website for third-party advertising.

We do not provide visitor information to outside advertisers.

We do not sell, rent, or trade visitor information.

Website Cookies

This website may use basic cookies or similar technologies that help the website function properly.

These may include cookies or local storage used for:

• Website security
• Form function
• Navigation
• User experience
• Website performance
• Remembering basic website preferences

CSC does not use third-party advertising cookies on this website.

If analytics tools are used, they should be configured to measure general website performance and visitor behavior in a way that does not identify individual visitors. Analytics information should not be sold or shared with advertisers.

Visitors can manage cookies through their browser settings. Disabling some cookies may affect how parts of the website function.

Data Sharing

CSC may share limited information only when needed for legitimate website or business operations, such as:

• Responding to a visitor inquiry
• Managing website hosting
• Maintaining website security
• Operating website forms or email systems
• Complying with applicable law
• Protecting the legal rights, safety, or security of CSC, website users, or others

Any service provider involved in website hosting, email delivery, form processing, or technical maintenance should only process information for the purpose of helping CSC operate the website or respond to inquiries.

CSC does not authorize service providers to use visitor information for their own advertising or unrelated marketing.

Data Storage and Security

CSC takes reasonable steps to protect information submitted through the website.

No website, email system, contact form, or online communication method can be guaranteed to be completely secure. Visitors should avoid sending highly sensitive information through public website forms or public comment areas.

If you need to share personal health details, use an appropriate private communication channel or discuss the details directly with a qualified healthcare provider.

Data Retention

CSC keeps submitted information only for as long as reasonably needed for the purpose it was collected, such as responding to an inquiry, managing communication, meeting operational needs, or complying with legal requirements.

When information is no longer needed, CSC may delete, anonymize, or securely retain it according to internal administrative needs and applicable requirements.

Access, Correction, and Privacy Questions

Visitors may contact CSC to ask about personal information they have submitted through this website.Privacy-related questions may also be sent through our Contact page.

You may request access to your information, correction of inaccurate information, or deletion where appropriate and where permitted by applicable law.

Privacy questions may be sent to:

Chiropractic Specialty Center® Sdn. Bhd.
No. 71, Medan Setia 1
Plaza Damansara
Bukit Damansara
50490 Kuala Lumpur
Malaysia

Email: [email protected]
Phone: +603 2093 1000

External Links

This website may contain links to external websites, research sources, public resources, embedded media, social media pages, or third-party platforms.

External links are provided for convenience and educational reference.

CSC does not control external websites and is not responsible for their content, privacy practices, security, availability, or updates.

Visitors should review the privacy policy and terms of any external website they choose to visit.

Social Media and Public Comments

CSC may maintain social media pages or other public communication channels.

Please do not post personal health information, private contact details, identification numbers, or sensitive personal information in public comments.

Information posted publicly may be visible to others. CSC may remove comments that are inappropriate, misleading, promotional, abusive, or unrelated to the topic.

Intellectual Property and Copyright

Unless otherwise stated, the written content, images, graphics, logos, videos, page layouts, and other materials on this website are owned by or licensed to CSC.

Website content may not be copied, republished, modified, sold, distributed, or used for commercial purposes without written permission from CSC, except where allowed by applicable law.

Visitors may share links to website pages for personal, educational, or reference purposes.

Use of Website Content

Visitors may read and share links to this website for lawful personal or educational use.

Visitors may not:

• Copy large portions of website content without permission
• Use CSC branding in a misleading way
• Present CSC content as their own
• Use website content for unlawful purposes
• Interfere with website security or function
• Upload harmful code, spam, or misleading material
• Attempt unauthorized access to website systems

Website Availability

CSC aims to keep this website available and functioning properly. However, website access may be interrupted due to maintenance, hosting issues, updates, security events, technical errors, or matters outside CSC’s control.

CSC does not guarantee that the website will always be available or error-free.

Online Communication and Appointment Requests

Submitting a form, sending an email, calling a center, or using WhatsApp does not guarantee an appointment, response time, or suitability for any form of care.

CSC may respond based on staff availability, center operating hours, and the nature of the inquiry.

For urgent health concerns, visitors should seek emergency medical assistance instead of waiting for a website, phone, email, or WhatsApp reply.

This is good because your site uses forms and WhatsApp, but the page should avoid implying instant action.

Limitation of Responsibility

This website is provided for general informational and educational use.

To the extent permitted by applicable law, CSC is not responsible for loss or damage arising from:

• Use of this website
• Inability to access the website
• Reliance on general website information without direct professional assessment
• Third-party websites linked from this website
• Technical errors, interruptions, or security events outside CSC’s reasonable control

Nothing in these Terms is intended to limit any responsibility that cannot be limited under applicable law.

Changes to These Terms

CSC may update these Terms & Conditions when needed.

Updates may be made to improve clarity, reflect website changes, align with operational practices, or meet legal, regulatory, privacy, or compliance requirements.

The “Last Updated” date at the top of this page will show the latest revision date.

Continued use of the website after updates means you accept the revised Terms.

Governing Law

These Terms are governed by the laws of Malaysia.

Any dispute related to use of this website will be handled according to applicable Malaysian law and the appropriate Malaysian courts or dispute-resolution process.